Terms & Conditions

1. Introduction

This website is operated by ISIMO, and throughout the site the terms “we”, “us”, and “our” refer to ISIMO. By purchasing from or using the ISIMO website, you agree to be bound by these Terms & Conditions, as well as any other policies, rules, and guidelines referenced herein. ISIMO provides this website, along with all information, tools, and services made available from it, to you, the customer, on the condition that you accept these Terms & Conditions in full.

 

2. Age & Consent

By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given consent for any of your minor dependents to use this site.

 

3. Acceptable Use

You agree not to use our products for any unlawful or unauthorized purpose and not to violate any laws in your jurisdiction while using the Service. In addition to other restrictions, you are prohibited from using the ISIMO website or its content in any way that:

• Violates any applicable local, state, provincial, national, or international laws or regulations;

• Encourages or facilitates unlawful activities;

• Infringes or violates intellectual property rights belonging to ISIMO or others;

• Harasses, abuses, threatens, defames, discriminates, or insults based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

• Provides false or misleading information;

• Uploads, transmits, or introduces any malicious software, viruses, or harmful code that could interfere with the website’s operations;

• Collects or tracks personal information of others without consent;

• Uses the site for unsolicited advertising, phishing, scraping, crawling, or similar activities;

• Promotes obscene or immoral content; or

• Attempts to bypass or interfere with the security features of the site or its related services.

We reserve the right to restrict or terminate access to our services or website for any violations of these prohibitions.

 

4. Orders & Restrictions

We reserve the right to refuse service or cancel any order at our sole discretion. We may limit the quantity of items available for purchase per person, household, or order, which may include orders placed under the same account, using the same payment method, or sharing a billing or shipping address. In cases where we alter or cancel an order, we will endeavour to contact you using the email address, billing information, or phone number provided at the time of order. We also reserve the right to restrict or prohibit orders that, in our judgment, appear to be intended for resale, distribution, or commercial purposes without our explicit permission.

 

5. Information Accuracy & Updates

The information provided on this site is intended for general use only and may not always be accurate, complete, or up to date. While we strive to ensure the reliability of the content we share, any reliance on the material provided here is at your own risk. You should consult more accurate or timely sources of information before making decisions. This site may also include historical information, which by its nature may not reflect current circumstances and is offered solely for reference purposes. We may update or modify the contents of this site at any time, and you can view the Terms & Conditions page for any updates or changes.

 

6. Shipping & Processing

By purchasing from ISIMO or engaging with our website, you agree that all orders are processed weekly and shipped on the Thursday following your purchase date. While we aim to deliver promptly, ISIMO is not responsible for delays caused by postal services, couriers, or customs clearance.

 

7. Social Media & Content Sharing

By tagging @isimothelabel on Instagram or other social platforms, you grant ISIMO permission to re-share your content across our platforms, including but not limited to posts, stories, and a highlight reel titled “Seen On You”, without entitlement to compensation, while retaining full ownership of your original content.

 

8. Intellectual Property

All website and social media content, including but not limited to product designs, images, branding, and logos, is the intellectual property of ISIMO. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission by us.

 

9. Privacy Policy

Your privacy is important to us. ISIMO collects personal information only to process and deliver orders, improve our services, and communicate with customers. This information may include your name, email address, billing and shipping details, and payment information. We will not sell or share your personal details with third parties without your consent, except as necessary to complete your order or as required by law. By using the ISIMO website, you also agree to our Privacy Policy, which can be viewed on our website and may be updated periodically.

 

10. Limitation of Liability & Disclaimer

You expressly acknowledge and agree that your use of, or inability to use, the ISIMO website and services is at your own risk. All services, products, and content provided on or through the site are supplied “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. To the fullest extent permitted by law, ISIMO, including its directors, officers, employees, agents, contractors, suppliers, and licensors, shall not be liable for any damages, whether direct, indirect, incidental, consequential, punitive, or otherwise, including loss of profits, revenue, savings, data, or any other loss arising out of your use of the site or any product purchased through it. This applies even if ISIMO has been advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability, so in those cases liability shall be limited to the maximum extent permitted by law.

 

11. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. You can view the latest version of our Terms & Conditions on this page. It is your responsibility to review this page periodically for any updates or changes.